Colour My Life Series

Our new series, Colour My Life, has launched!

You are not meant to live a dull life.
That can change today. Discover the Father’s rich love in the Jesus story, and let it bring fullness of colour into your life forever.

Help! I have a question...

If you have a question but cannot find what you are looking for, feel free to contact us!

Store

I am considering making a purchase and have some questions...

My Account/ Purchases

I have questions about my account/how to access my content...

General

I have a general question about JStorylive...

Store

During checkout, you will be prompted to create a new user account (if you are an existing customer, you can sign in to your account on the checkout page).

Once payment is successful, you will be taken to a confirmation page where you can immediately click on the link provided to access the series.

Subsequently, you can access the series again any time you like, by signing in to your account.

Yes, all our series are completely online, and can be accessed from anywhere around the world.

The video messages are concise and bite-sized in style, with each message typically around 10 minutes long.

Certainly. You can watch the video messages, listen to the songs, and open the pdf e-booklet online on any device. In order to download the songs into your iTunes/other provider, however, you will need a laptop/computer.

No, but you will be able to watch them online at your own pace.

Yes. The individual songs are also available for purchase or streaming on iTunes, Apple Music, TikTok, Pandora, Spotify and more.

However, to get the full message and meaning of the songs, we highly recommend looking at some of our related video messages as well. If you prefer not to purchase any of the packages, remember to check out all our free content!

We accept the usual credit and debit cards, including Visa, MasterCard, Discover and American Express. Payment will be processed via Paypal secure gateway.

We do not offer refunds or cancellations. However, if you run into any issues, please contact us and we will be happy to help!

My Account/Purchases

Log into your account here.

After logging in, you will automatically be directed to your personal dashboard. Scroll down to view all your purchased content.

If you leave the page to browse other pages of our website, you can return to your dashboard by clicking “Dive In” on the top right hand corner of the site menu.

Log into your account here.

After logging in, you will automatically be directed to your personal dashboard.

  • Scroll down to the “manage my account” section, and click on “account info“.
  • Go ahead and change your information, and save changes.

General Questions

We do not offer refunds or cancellations. However, if you run into any issues, please contact us and we will be happy to help!

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